Our policy lasts 14 days. If 14 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as you received it. 

Customized goods + gift cards + sale items are exempt from being returned. 
To complete your return, we require a purchase confirmation to go with it. 

How to return
In order to return your purchase please send us an email for the return address. You will be responsible for paying for your own shipping costs for returning your item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you need to exchange your purchase for a different size, send us an email at petitpuk@gmail.com.